Frequently asked questions
Do you take my insurance?
The short anser is, no. Inertia Physiotherapy is a private pay physical therapy clinic. Being a private pay clinic means we can put YOU at the center of your care. Inertia isn't bound by the rules and regulations of insurance contracts. We can treat you as a whole person, not a diagnosis code. We design your treatment plan based only on what is best for you and your body.
You do not need a referral from a physician to receive care at Inertia Physiotherapy. Physical Therapists in the state of Montana have DIRECT ACCESS. It is your insurance company that prevents this in some cases. Most of the time we don't need expensive tests or scans to effectively treat you. If we are ever concerned that you need to see a medical doctor we will refer you to your primary care physician or appropriate specialist. This means you get care faster and see results sooner and you save money by avoiding doctors visits that result in tests, medication prescriptions and then a PT referral.
You get your therapists undivided attention because they aren't distratcted by needing to complete documenation during your session.
You are granted the flexibilty to focus on what's most important to you on the day of your session
If you have a high deductible plan, Inertia's private pay model is likely MORE economical than a standard insurance based clinic. If you aren't sure why this is true, contact us and we'd be happy to discuss it with you.
Can I submit my claim to my insurance company?
Inertia can/may provide you with a "superbill" to submit to your insurance company upon request. This may result in full or parital reimbursement or application of your payment to your deductible. Some restrictions apply and we'd be happy to dicuss your special case. If you are confused about how to start this process we provide a worksheet that helps you ask the right questions and get the most accurate information about your individual plan. To receive this worksheet call or email and we're happy to send it to you.
How do I schedule an appointment?
What conditions do you treat?
Inertia treats most orthopedic conditions including spinal pain/strain, pelvic girdle pain, joint pain/strain, chronic pain, post-concussion issues, headaches, whiplash, persistant or acute thoracic and rib pain and postural dysfunction.
What should I expect at my Initial Evaluation?
Inital evaluations are scheduled for 75 min. The extra time is to get to know you and your story and complete a thorough individualized assessment centered around your goals. Often times it's through the story that we uncover key points in your history that you may not have associated with your current complaint. These can and often are the missing links in prior episodes of care.
How often will my follow up sessions be?
This is highly variable and dependent on a variety of individual factors. Our goal is to strike a balance between a frequency adequate to ensure you reach your goals, while respecting your budget. Inertia Physiotherapy will work with you to ensure you are comfortable with the finanical committment you are making.
What should I wear?
You should wear something comfortable and easy to move in. Some of the treatment techniques utilized at Inertia are best performed on the skin of the abdomen (as long as you are comfortable with this) so a garmet that allows this is preferable.
What forms of payment do you accept?
Inertia accepts most major credit cards, cash and check. You can also pay with an Health Savings Account (HSA) or Flexible Spending Account (FSA)j.
What is Online Physiotherapy?
In response to the COVID-19 pandemic, Inertia Physiotherapy has launched our version of telemedicine we're calling Online Physiotherapy. This service is designed to get you the expert advice you need to help manage your injury without the need to physically enter the clinic. We will conduct a review of your case and symptoms much like we would do in the clinic, with a video conferencing platform that is integrated with our HIPAA compliant medical records software.
What if I would rather see someone in the clinic rather than Online?
We are open and able to see clients in the clinic when this is a preferred mode of treatment or it is necessary for the success of your treatment. We have a few advantates over larger Physical Therapy offices including the following: no waiting room, low traffic building, one on one care with no aides or assistants and direct communication with your Physical Therapist to relay any concerns or new developments.
Scheduled a minimum of 30 min buffer between clients to ensure proper disinfecting of all surfaces touched by the previous client and elimate any cross traffice between clients.
We wear a mask and reqest that our clients do as well when we cannot maintain social distancing of at least 6 feet such as during manual therapy techniques.
We screen clients for any COVID-19 related symptoms such as fever, shortness of breath, muscle pain, sore throat, chills or new loss of taste or smell.
What is the goal of an Online Discovery Session?
The Online Discovery Session is a perfect way to meet your therapist and share your story face to face so that we can decide together if Inertia Physiotherapy is the right fit for your Physical Therapy care and whether the online or in clinic platform is right for you.
What is Physical Therapy/Physiotherapy and can it help me?
Physical Therapists review your history, discuss your goals, evaluate posture and movement to better understand what might be causing your pain or dysfunction. Physical Therapy can benefit most kinds of pain with nautral methods including exercise, movement and posture retraining and manual therapy techniques.
Is there a difference between Physiotherapy and Physical Therapy?
In all other countries in the world the term to descibe our services is Physiotherapy. In the United States, the terms Physical Therapy and Physiotherapy are interchangeable. Inertia Physiotherapy was named to reflect the unique integrative evaluation and treatment style and set it apart from the other tradtional orthopedic clinics in town. I also felt the name sounded more smooth and continous which reflects our primary goal to help you stay in motion.